To support Maine borrowers, FAME has partnered with two national experts who provide free one-on-one personalized federal student loan counseling. You don’t have to go it alone; these federal student loan experts are dedicated to helping you navigate your federal student loan challenges.

Federal Student Loan Expertise from The Institute for Student Loan Advisors (TISLA)

TISLA Logo

TISLA’s support is available to all Maine federal student loan borrowers, regardless of when they entered repayment, or which college or university they attended. Through TISLA, borrowers have free access to expert, neutral, and clear federal student loan advice.

Borrowers can connect by email at FAME@freestudentloanadvice.org, or learn more about TISLA through their website.

When emailing TISLA, borrowers should include:

  • The type and total amount of each loan(s)
  • Date of original loan(s) and the date repayment began
  • Current repayment status
  • Any desired outcome or goal, and any factors that may impact the ability to repay, including any current or past public service employment

Proactive (Grace Period) Federal Student Loan Counseling from ECMC

ECMC Solutions

ECMC Solutions provides free student loan counseling to borrowers who attended a campus of the University of Maine System, the Maine Community College System, and Thomas College. ECMC provides proactive loan counseling before repayment begins. ECMC also offers a free webinar series to support borrowers as they navigate repayment.

Borrowers can connect with ECMC Solutions through email, web chat, or phone 877-331-3262, or by making an appointment.